Refund & Return Policy

30-Day Money-Back Guarantee

At Amerivale, we stand behind every product we sell. If you are not completely satisfied with your purchase for any reason, you are covered by our 30-day money-back guarantee — no questions asked.

How It Works

Contact us within 30 days of delivery via our contact page. Provide your order number and let us know you would like a refund. We will send you a prepaid return shipping label at no cost to you. Ship the item back using the label provided. Once we receive the return, we will process your full refund within 10 business days. The refund will be issued to your original payment method in U.S. Dollars ($USD).

What Is Covered

Every product purchased from amerivale.com is covered. No restocking fees. No return shipping costs — we provide a prepaid label. Full refund of the purchase price. No questions asked.

Cancellation Policy

If you need to cancel or modify your order, contact us within 24 hours of placing it. After 24 hours, the order may have already entered processing and we may not be able to cancel it. If cancelled within 24 hours, your refund will be processed within 10 business days.

Damaged or Defective Items

If your item arrives damaged or defective, contact us within 48 hours of delivery with a photo of the damage. We will send a free replacement or issue a full refund — your choice. You do not need to return a damaged item unless we specifically request it.

Shipping and Delivery

While we work to deliver your order as quickly as possible, delivery times may vary. If you experience any delivery issues, please contact us and we will do our best to help resolve the situation.

Questions?

If you have any questions about our return policy, please reach out via our contact page. We typically respond within 24 hours, Monday through Friday.